What types of businesses use Open Net Systems?
Our platform is used by ISPs, hotels, schools, universities, coffee shops, co-working spaces, and any organization that needs to provide managed internet access with billing capabilities.
How long does it take to set up the system?
For standard setups, we can have you operational within 2-3 business days. More complex deployments with custom requirements may take 1-2 weeks. Our team will guide you through the entire process.
Do you offer custom development for specific needs?
Yes, we offer custom development services for clients with specific requirements. Our team can develop custom integrations, reporting features, and specialized functionality to meet your unique business needs.
What payment methods do you support?
We support M-Pesa, credit/debit cards, bank transfers, and mobile money options from various providers. Our system can also generate invoices for corporate clients who prefer traditional billing methods.
What kind of support do you provide?
We offer 24/7 technical support for critical issues, with standard support available during business hours. All clients receive onboarding assistance, documentation, and access to our knowledge base. Enterprise clients receive a dedicated account manager.
